CH!P

Latest News

Currently, there are again problems with access to eduroam.

If you are able to log in to StudIP, Zimbra and Co, please contact the IT Service Centre directly.

Unfortunately, we cannot help in these cases.

Opening Hours

Summer Semester 2023

  • From 16/03/2023 the following opening hours apply:
  • Monday: 8:30 am - 12 pm, 2 pm - 3:30 pm
  • Tuesday: 8:30 am - 12 pm, 2 pm - 3:30 pm
  • Wednesday: 10 am - 12 pm, 1 pm - 4 pm
  • Thursday: 12 pm - 5 pm
  • Friday: 9 am - 12 pm, 1 pm - 3 pm

Contact

E-Mail:   chip(at)hs-harz.de

Phone:  +49 3943 659 195

Office:     4.206 (House 4)

 

Team

Niklas Demuth - Business Administration

Kevin Kleiber - Media Informatics

Cedric Voges - Media Informatics

Giuliano Wietig - Data Science

All about the CH!P

What´s  the CH!P?

 

The CH!P is the computer Helpdesk of the Harz University. It supports the students in their daily use with their PCs, notebooks, the computer labs and the corresponding printing system as well as the university network.   

 

Furthermore, CH!P members offer various courses on relevant topics from time to time.


What are the CH!P's tasks

 

The area of responsibility of the CH!P includes among others:

 

- Assistance with problems around PC, notebook and smartphone
- IT introductory courses
- Supervision of the computer labs


What to do in case of problems?

 

During the opening hours every student can visit the office in house 4, room 4.216. The CH!P team provides comprehensive, competent and friendly advice on any problem. Alternatively, the Service-Ticket-System  (STS) can also be used.   

 

If a problem cannot be solved immediately, it is possible to leave the relevant device at the office. After a successful troubleshoot, the student will be informed immediately.


CH!P not available?

 

In case the CH!P is not available, please contact the IT Service Centre of the university:

 

- E-Mail:     Service Ticket System or rz(at)hs-harz.de
- Hotline:    03943 659 911
 

You will also find detailed service information on the IT Service Centre's website.